Thank you for shopping with Competition Guru Publication Pvt.Ltd.. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of physical products purchased from our website, including academic books, test series, and other study materials.

By placing an order with us, you agree to the shipping terms detailed below.

1. Shipping Destinations

1.1. Domestic Shipping: We ship our products across India. Orders within this region are processed and shipped from our local fulfillment centers.

1.2. International Shipping: Currently, we offer international shipping to select countries. Please check the available shipping options during checkout to confirm if we ship to your location.

2. Processing Time

2.1. Order Processing: Orders are typically processed within 2 business days after payment is received. During peak periods or holidays, processing times may be extended.

2.2. Order Confirmation: You will receive an email confirmation once your order has been processed and is ready to be shipped. This email will include your order details and tracking information (if applicable).

3. Shipping Methods and Delivery Times

3.1. Shipping Methods: We offer several shipping options, including standard and expedited shipping. The available methods and associated costs will be displayed during the checkout process.

3.2. Estimated Delivery Times:

• Standard Shipping: 5 business days within India
• Expedited Shipping: 2business days within India.

3.3. Note: Delivery times are estimates and may be affected by external factors beyond our control, such as carrier delays, customs processing, or public holidays.

4. Shipping Costs

4.1. Shipping Charges: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The exact shipping charges will be displayed at checkout.

4.2. Free Shipping: We offer free shipping on orders over 1000 within India. This promotion may not apply to all products and destinations and is subject to change.

4.3. International Duties and Taxes: For international orders, customs duties, taxes, and other fees may be applicable upon delivery. These charges are the responsibility of the recipient and are not included in the shipping costs.

5. Order Tracking

5.1. Tracking Information: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.

5.2. Tracking Updates: Please allow 2 business days for tracking information to update after your order has been shipped.

6. Shipping Issues

6.1. Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact our customer support team at info@munishyadav.com within 5 days of the delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

6.2. Incorrect Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs to resend the order.

6.3. Delayed Delivery: While we strive to deliver orders within the estimated timeframes, we cannot guarantee delivery dates. If your order is significantly delayed, please contact us at [Email Address] for assistance.

7. In-Store Pickup 

7.1. Pickup Option: We offer in-store pickup at Delhi NCR for customers who prefer to collect their orders in person. You will be notified via email when your order is ready for pickup.

7.2. Pickup Window: Orders must be picked up within 5 days of notification. Please bring a copy of your order confirmation and a valid ID when collecting your order.

8. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

Competitive Guru Publications:

+91 9650147614